SMS Solutions: The Automotive Industry

SMS and text messaging have revolutionised how we interact with others, and SMS has no more valuable place than in B2B and B2C communications. A mass text messaging service like that offered by ClickSend offers benefits to an almost infinite array of business and organisation types, and this includes within the automotive industry.

If you operate a car dealership or an auto-mechanic or service centre, an online SMS service and SMS marketing can greatly enhance your procedures, improve customer satisfaction, and boost your business. SMS is delivered more reliably and opened more frequently than any other communications channel, and it is by far the preferred channel for B2C communications amongst consumers both Australia-wide and worldwide.

Most car dealerships now rely heavily on SMS marketing, in the form of delivering:

  • Discount coupons
  • Buyer incentives
  • Special offers contingent on the purchase
  • Automotive brand management
  • Customer recognition
  • Customer relationship management (CRM)
  • Calls to action

Additionally, automotive service centres and mechanics can also benefit enormously from implementing online SMS services and SMS marketing. From personalised single reminders to bulk text messaging, SMS is reliable, affordable, safe and easy to use. It is 95% cheaper to send a text message than it is to make a voice call to a mobile phone.

Consumers offer their mobile number when their car is taken in for service, and SMS can be used by the service centre for:

  • Service reminders
  • Notification of work completion
  • Offer time-sensitive discounts
  • Send tips and advice
  • Save time
  • Build customer loyalty
  • Increase customer satisfaction
  • Reduce phone bills

Real-life examples of how car dealerships and service centres can use SMS messaging and marketing include advising:

  • Car ready for collection
  • Service reminders
  • Part now in stock advice
  • Sales lead generation
  • Courtesy messages
  • Follow-up messages
  • Questionnaire and poll follow-up
  • Notification of new models available

Why ClickSend?

All aspects of SMS marketing can be managed simply and quickly from your computer, tablet, or smartphone. Why choose SMS solutions from ClickSend? ClickSend offers a complete and comprehensive SMS service including but not limited to:

  • Bulk SMS
  • Online SMS
  • Auto opt-out
  • 2-Way Messaging
  • Appointment reminders
  • SMS Blast
  • SMS Software
  • Email to SMS
  • Shortcodes
  • Mobile surveys and polls
  • Loyalty and rewards marketing
  • Integration
  • Promotions
  • …and much more

Contact us today to discover more about how ClickSend can revolutionise your business with SMS marketing and much more.