SMS for Transportation

SMS solutions are a cost-effective, simple way for providers of transport and logistics to communicate instantly with drivers, customers, and other contacts. These solutions can be applied across the transportation industry to include freight, stevedores and even taxi and other public transport companies. SMS solutions are an easy way to minimise costs, improve productivity, and enhance standards of customer service and satisfaction.

Features of SMS for Transportation:

  • Fast SMS account set-up
  • Availability of a number of SMS templates
  • Adjustable permissions on unlimited user accounts
  • Personalised messages
  • Live alerts and reporting
  • Send instant updates
  • Simple billing structure

Who Can Benefit:

  • Freight Companies
  • Delivery Companies
  • Couriers
  • Postal Services
  • Taxi Companies
  • Bus Companies
  • Coach Companies
  • Rail Services
  • Ferry Services
  • Stevedores
  • Warehouses
  • Wholesalers
  • Drivers

SMS Solutions for Transportation: an array of recommended SMS solutions for Transportation includes:


  • Two-Way SMS:
    • With SMS keywords for FAQs
  • SMS Alerts:
    • Traffic alerts
    • Trip delays
    • Road closures
    • Major incidents
    • Congestion alerts
    • Extreme weather alerts
    • Breakdowns
    • Travel check points
    • Delivery pending today
    • Delivery complete
  • Reminders:
    • Confirmation of delivery
    • Pick up locations and directions
    • Travel itineraries
    • Checklists
  • Ordering and Delivery:
    • Delivery confirmations
    • Invoicing
    • Status reports
  • People Management
    • Staff management
    • Driver allocation
    • Driver location

Case Example:

The benefits of investing in SMS solutions for transportation are myriad in nature across the industry. Communicate with customers instantly to apprise them of order status and delivery schedule. Send reminders for invoice payments due and reduce inbound phone queries. Use SMS to communicate with staff re- job assignments and rostering, and to update them on changes. SMS can be integrated into warehouse management systems for inventory management, and customers can be advised of back order deliveries and inventory shortages. Critical notifications can be sent regarding system glitches and order delays. SMS solutions will save money with reductions in outbound phone calls and improve customer satisfaction. For public transport, SMS alerts can be set up for advising of delays or changes to regular timetables. These are just the tip of the iceberg on how SMS can be used in the transportation industry.

Contact ClickSend today to arrange SMS Solutions for Transportation