SMS for Restaurants

Restaurants need to be able to communicate easily and effectively with their patrons, staff, guests, and suppliers. SMS solutions are immediate, cost effective, interactive, and non-intrusive. Open rates exceed 98%. From booking confirmations to pick up alerts for take away, every restaurant can benefit and increase customer satisfaction by investing in SMS solutions.

Features of SMS for Restaurants:

  • Fast SMS account set-up
  • Availability of SMS templates
  • Adjustable permissions on unlimited user accounts
  • Personalised messages
  • Live alerts
  • Schedule or automate campaigns or send them instantly
  • Simple billing structure

Who Can Benefit:

  • Restaurants
  • Cafes
  • Take-Away Vendors
  • Caterers
  • Function Centres
  • Bars
  • Cellar Doors
  • Franchises
  • Bloggers
  • Patrons

SMS Solutions for Restaurants: an array of recommended SMS solutions for Restaurants includes:

  • Two-Way SMS:
    • SMS keyword voting on menus
    • Collect customer feedback
  • SMS Alerts:
    • Table Ready
    • Take-Away order ready for collection
    • Promotional alerts
    • Timed Specials
    • Happy Hour alerts
    • Birthday Greetings
    • Membership Renewal Due
    • Custom Triggers
  • Marketing:
    • Send SMS vouchers and coupons
    • Send tasting invites
    • Collect RSVPs
    • Advertise events
  • Donations:
    • Support chosen charity with SMS donations
  • Reminders:
    • Reservation Confirmations and Reminders
    • Corporate or Function deposit reminders
    • Client meetings
    • interviews
  • People Management:
    • Group chat for employees
    • Rostering
    • Shift changes and roster gaps
    • Inventory
    • Ordering and receiving

Case Example:

A gold standard restaurant needs to consistently provide an unparalleled experience to its patrons and guests. With SMS solutions, this is even better, with customer service that is second to none. SMS marketing can effectively promote specials and prompt subscribers to make a reservation. Reservation confirmations and reminders are delivered instantly and are not intrusive at all. Guests can even be advised via SMS when their table is ready during busy periods – allowing them to relax and enjoy a drink in the bar prior to being seated.

Alternatively, a take-away restaurant can improve customer service by sending a text message when orders are ready for collection.

Contact ClickSend today to arrange SMS Solutions for your Restaurant